Frequently asked questions
Where are you located?
We're a US-based company, and we believe in keeping things close to home. We've partnered with printers across the country so every order is made domestically and gets to you as quickly as possible — no overseas shipping, no unnecessary delays.
What materials are your products made of?
Our T-shirts are:
- Made with soft ring spun cotton and cotton blends
- Made with OEKO-TEX certified low-impact dyes
- We reduce plastic waste by the removal of polybags from all products except color White
Will I get a tracking number for my order?
Yes! Once your order ships, you'll receive a tracking email with a special number so you can follow your package's journey—right to your doorstep.
Do you ship internationally?
Unfortunately, we only ship domestically at this time. As our small business grows we will consider expanding to international customers.
What is the return policy?
Returns
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Refunds
We offer refunds for:
- Wrong items received
- Damaged or defective products
All refund requests must be submitted within 30 days of the purchase date.
Please contact us at contact@hikehappyapparel.com if you believe you're eligible.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.